Returns & Exchanges
Études Studio offers a 14-day return window from the date of delivery for all items in their original, unworn condition with tags attached. We strive to ensure a seamless process for all international and domestic returns to maintain our commitment to quality and customer satisfaction.
Request Authorization
Log into your customer account or visit our returns portal to submit a request and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Place the items in their original packaging, ensuring all designer labels and security tags remain intact to qualify for a full refund.
Ship the Item
Affix the provided prepaid shipping label to your parcel and drop it off at the designated carrier location, or arrange for a collection if applicable.
Quality Inspection & Refund
Once our atelier receives and inspects your return, your refund will be processed to the original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing